Do You Know When To Keep Quiet?

Trigger Question #171: Some leaders talk too much. Other leaders communicate too little. And then there are leaders who need an audience to listen...

Are You Surfacing or Submerging?

Trigger Question #170: Years ago, a client said to me that her use of the word “surfacing” has been overly optimistic because it has...

Do You Land Your Message in the Touchdown Zone?

Trigger Question #169: When we are called upon to speak up, many of us go roaming. We waffle, we duck and dive, we pussyfoot,...

Do Your Excuses Create Better Plans?

Trigger Question #168: We plan. And then we make excuses if our plans don’t work out. Not so? Come on, admit it. We all...

Are You Attracted to the Wrong Problem?

Trigger Question #167:   Once upon a time, I was the boss of two long-haired black Belgian Shepherds of the Groenendael breed. Basil and...

Does Your Empathy Stop You Holding People Accountable?

Trigger Question #166:   What should you do when they tell you during your job interview that “we are like a family here”? Run...

Are You Bored or Successful?

Trigger Question #165:   Sometimes formal education gets it wrong. Like the time my business school professors taught me to always be ready to...

Do You Plan or Just Do It?

Trigger Question #164: Planning slows you down. I agree. But sometimes it makes sense to plan, even just a little. And the more sensible...

Do You Do (Exactly) As Asked?

Trigger Question #163: Let’s assume there are three types of people at work. There are those who do what their job requires; there are...

Do You Add or Subtract To Make Change Happen?

Trigger Question #162: I’m a shower person, but I’ve had the odd bath or two. My problem with using a bath is that it...

Do You Make Them Stretch or Make Them Reach?

Trigger Question #161: There are two basic ways to push people to achieve more at work. Make them stretch or make them reach....

Who Do You Blame, the Person or the System?

Trigger Question #160: Sometimes I think we are too quick to blame people when something goes wrong at work. We want to find a culprit,...