Insight #347:
Please allow me to thank all rude employees, insensitive bosses and over demanding customers everywhere. Thank you for creating and sustaining an industry that has ensured employment to many a management consultant, organization development specialist, and behavior coach.
And then there’s little old me. Where would the Chief Nonsense Officer be without all the nonsense flowing from rudeness, insensitivity, and plain incompetence in managing human interactions? Without a reason for being, that’s where.
Actually, not quite. I work with a few enlightened managers who believe in prevention. They understand that our parenting and schooling have failed to ingrain in us that one element so critical to all healthy societies and flourishing economies, namely mutual respect.
Without mutual respect, mutual trust is dead in the water. And without trust, we are so f… flawed at collaborating that we might as well dust off our spears and aim for the caves. Because social systems, like capitalism, cannot survive, never mind thrive, without some basic level of trust.
So here’s to all enlightened executives, managers and bosses, the ones who embody trust and personify respect. Them I thank warmly for maintaining the balance, no, for tipping the scale in the right direction.
But no thanks to them for reducing my earnings.
Welcome to my side of the nonsense divide.
. . .