Why people don’t behave according to your strategies and instructions

– Socially, our consensus about how we interpret our environment seems to work well enough. But at work, well enough is often not good enough. Because we rely so much on our agreement of what makes up reality, perceptual errors can be disastrous for team effectiveness. And yet, many managers ignore the power of perceptions…

Your annual jolly fat expectation comes with a catch

It’s the time of year that sets you wondering. Wondering whether you’ve been good enough to expect a reward from the jolly fat man in the corner office. Ah, there’s a catch to your expectation. The word ‘expectation’ has two meanings: likely-to-happen and ought-to-happen. As you know from bitter experience, likely-to-happen often outweighs ought-to-happen. This…