Here’s a simple way to check whether you are near the top or the bottom of the hierarchy. Ask six honest serving-men.
That’s right, the ones Rudyard Kipling called What, Why, When, How, Where and Who.
- If you tend to think in terms of What and When, then you are near the bottom of the hierarchy, because you are focusing on tasks and actions.
- If you are more inclined to think in terms of Why and Who, then you are nearer the top, because you are focusing on purpose and people.
What about How?
- At lower levels How helps you ensure that tasks are performed well.
- At higher levels, How helps you ensure that people are performing well.
And what about honest serving-man Mr Where?
Well, if you serve honestly, then your impact on people or tasks will not be determined by where you are on the organization’s ladder.